Information concerning the company:

Maison Rezbergh S.à.r.l.

12 route du vin - L-5450 - Stadtbredimus
Tel: 23 69 66-1
Fax: 23 69 91 89
VAT number: LU 35438778
Commercial register: Section B, N° 281 276, 2.11.2023
Ministerial trade authorisation: N° 10162410, 25.1.2024
Code NACE: 15.931

Information about the deliveries:

Our prices are quoted in euros and include all statutory taxes of the selected country.

Delivery in the Grand Duchy of Luxembourg is free of charge. For deliveries to countries other than the Grand Duchy of Luxembourg, the shipping costs are displayed in the "Shop" section.

The products offered are subject to availability. Maison Rezbergh S.à.r.l. is not liable for stock shortages or limited stocks. The photos are not binding.

Maison Rezbergh S.à.r.l. uses the services of P&T (Luxembourg Post) and DPD for the delivery of its goods. The delivery times correspond to the usual delivery times of P&T or DPD and vary according to the geographical location of the recipient of the order.

The goods ordered and to be delivered in the Grand Duchy of Luxembourg are delivered by Maison Rezbergh S.à.r.l. vans.

Processing of complaints:

All complaints concerning the delivered goods must be addressed to Maison Rezbergh S.à.r.l. within 8 days of receipt of the delivery.

Complaints are processed within 4 working days.

In the event of a complaint, please contact:

Maison Rezbergh S.à.r.l.
12 route du vin - L-5450 - Stadtbredimus
Tel: 23 69 66-1
Fax: 23 69 91 89
VAT number: LU 35438778
Commercial register: Section B, N° 281 276, 2.11.2023
Ministerial trade authorisation: N° 10162410, 25.1.2024
Code NACE: 15.931

Please state the reason for your complaint.
If the items delivered do not correspond to those ordered (error concerning the variety or official classification or concerning the range/brand), Maison Rezbergh S.à.r.l. will deliver the correct order immediately upon receipt of the incorrect consignment (the cost of returning the goods will be borne by the sender) or will pay the difference, if any, between the incorrect order and the amount of the order that should have been delivered if proof of the error is sent to us.

In the event of broken bottles, Maison Rezbergh S.à.r.l. will return the items on the basis of evidence to be provided by the supplier, or have the amount for the broken items refunded by CETREL (our online payment company), PayPal or bank transfer.

Protection of data and personal information:

Maison Rezbergh S.à.r.l. will only provide identified service providers (P&T and DPD) with the information that is absolutely necessary for the satisfactory fulfilment of the order.

If you have filled in the "Contact us" or "Newsletter" form on our website, DVM undertakes to use your personal data exclusively to respond to your enquiry and to send you information about DVM.

Confidential data:

We treat your personal data as confidential information that we never pass on to third parties.

When an order is placed, the customer data is stored on the website. After receipt of the order, they are stored in parallel in the management system of Maison Rezbergh S.à.r.l. for an unlimited period of time.

Security of payments:

Payments are made online by credit card, PayPal or bank transfer to the attention of Maison Rezbergh S.à.r.l.. Payments by credit card are secured by the Luxembourg credit card company CETREL. In this way, Maison Rezbergh S.à.r.l. does not have access to the credit card numbers of its customers at any time.

Use of the website:

Maison Rezbergh S.à.r.l. accepts no responsibility for any damage caused by incorrect use of the data contained on this site. Prices and vintages are subject to change periodically.

Maison Rezbergh S.à.r.l. accepts no responsibility for any damage caused by the use of this site.

All photos, all information and all graphic content on our site are the property of Maison Rezbergh S.à.r.l. or the respective authors and owners.

Applicable laws and competent jurisdiction:

These general terms and conditions of sale are subject to Luxembourg jurisdiction.

Only the court competent for the registered office of Maison Rezbergh S.à.r.l. shall be competent for any dispute arising from the application of these general terms and conditions of sale.